Impeccable Loyalty

Customer Experience Tip #1393

With their permission, find a way to highlight your very best customers and clients. For example: if you owned a restaurant you could name of or more of your menu items after those regulars who regularly order those items? If you create art or anything visual, then fill your product brochures with the very things you’ve created for your best customers … and tell those stories. This way, not only will your best customers feel special and acknowledged, they might just wind up showing off that “menu” and that “brochure” to everyone they know.

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